FAQs
What kind of deductions recovery can we expect?
We can help get you significant shipper related deductions recovered from Walmart. In addition, we can highlight and report all deductions and help with best practices on both preventing these deductions as well as recovering as much as possible of multiple types of deductions.
What part of participation is needed from my company?
Very little effort is needed from your back-office team. Depending on the shipping data, information may need to be provided by back office/transportation teams for resolution and claim filings.
What is needed from my company?
Our experienced teams complete most all the research by researching multiple interfaces and data points.
How long will it take to get the recovery?
The process takes about 4-6 weeks all dependent on the type of claims and timely availability of shipper information.
How much do you charge for these services?
We charge a percent commission on recovered funds. If we don’t help you recover funds, we don’t get paid.
If an ongoing maintained plan is needed, we can tailor a program cost that works best for your company needs.
Do we have to pay upfront for these services?
For auditing services, you only pay on the funds you receive, after you receive them.
On-going maintenance service allows a set monthly fee to help control and forecast your costs no matter the value of the recovery. Great ROI and planning/forecasting tool.
Will this harm our relationship with Walmart?
This process does not negatively impact your relationship with Walmart in any way.